Privacy Policy

Privacy Policy for Xpertlabs.io

Effective Date: September 21 2024

Renaissance ExpertLabs LLC (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

I. Information We Collect

We collect both Non-Personal Information and Personal Information as described below:

1. Personal Information:

Personal Information includes data that identifies you personally, such as your name, email address, phone number, payment details, IP addresses, browser types, or site usage data. We collect this information via forms, subscriptions, cookies, and through analytical and marketing tools.

2. Non-Personal Information:

This includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, and user preferences.

- Technology: We collect certain information automatically using cookies, including your browser type, device, time of access, and referring URLs. We may use cookies to collect information like:

  - Site interactions (e.g., clicks, session duration).

  - Preferences for your experience (e.g., language settings).

  - Referring/exit URLs.

- Cookies: The Company may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session, while session cookies expire when you close your browser.

3. Information Provided by Users:

When you register or sign up for services, we may collect additional data such as username, password, and other registration details. This information helps us create a personalized user profile.

II. How We Use and Share Information

1. Personal Information:

The Personal Information you provide allows us to communicate with you, respond to inquiries, provide services, and send promotional materials.

- Third-Party Sharing: We do not sell, rent, or trade your personal information for marketing purposes. We only share data with vendors and service providers who assist us in operating our services (e.g., email servers).

- Legal Requirements: We may disclose Personal Information if required by law, including to comply with government requests or protect against harm to rights and safety.

- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

2. Non-Personal Information:

We may use Non-Personal Information to improve our website’s user experience, track trends, analyze usage patterns, and customize your experience. This information may be shared with partners and advertisers to analyze trends and improve services.

III. How We Protect Information

We employ industry-standard security measures to protect your information from unauthorized access:

- Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.

- Access Control: We restrict access to Personal Information to authorized personnel and regularly review our data protection practices.

- Security Monitoring: Our systems are regularly monitored for vulnerabilities and threats.

However, no security system is completely foolproof, and we cannot guarantee 100% security of your data.

IV. User Rights

You have the right to:

- Access: Request a copy of your personal data.

- Rectification: Correct any inaccuracies in your data.

- Deletion: Request the deletion of your personal data when no longer necessary.

You can exercise these rights by contacting us at hi@xpertlabs.io.

V. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.

VI. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes for which it was collected:

- Customer Data: Retained until you request deletion or for as long as necessary to provide our services.

- Analytical Data: Stored for up to 24 months to monitor trends and improve our offerings.

VII. Cookies and Tracking Technologies

We use cookies to enhance your experience:

- Persistent Cookies: Stored even after you close your browser to remember your preferences for future visits.

- Session Cookies: Expire when you close your browser.

- Opt-Out: You can manage cookie preferences through your browser settings.

VIII. Links to Other Websites

Our website may include links to third-party sites, but this Privacy Policy only applies to Xpertlabs.io. We encourage users to read the privacy policies of third-party sites before interacting with them.

IX. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through a notice on our website.

X. Governing Law

This Privacy Policy is governed by the laws of the United States, specifically in Delaware. If you are accessing our services from outside the U.S., your use of the website implies consent to this jurisdiction.

XI. Contact Us

If you have any questions about this Privacy Policy or the practices of this website, please contact us at:

- Email: hi@xpertlabs.io 

- Phone: 3027225255 

- Address: Renaissance ExpertLabs LLC, 131 Continental Drive, Newark, DE 19713